{"id":193060,"date":"2026-05-09T14:36:11","date_gmt":"2026-05-09T06:36:11","guid":{"rendered":"https:\/\/thanam.com.my\/?page_id=193060"},"modified":"2026-05-28T15:35:27","modified_gmt":"2026-05-28T07:35:27","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/thanam.com.my\/ms\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Masa Membaca: <\/span> <span class=\"rt-time\"> 2<\/span> <span class=\"rt-label rt-postfix\">minit<\/span><\/span>\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"193060\" class=\"elementor elementor-193060\" data-elementor-settings=\"{&quot;element_pack_global_tooltip_width&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;element_pack_global_tooltip_padding&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_padding_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true},&quot;element_pack_global_tooltip_border_radius_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;top&quot;:&quot;&quot;,&quot;right&quot;:&quot;&quot;,&quot;bottom&quot;:&quot;&quot;,&quot;left&quot;:&quot;&quot;,&quot;isLinked&quot;:true}}\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-17de68ad elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"17de68ad\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-374532dd\" data-id=\"374532dd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f1e64a elementor-widget elementor-widget-heading\" data-id=\"6f1e64a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ee341e elementor-widget elementor-widget-text-editor\" data-id=\"7ee341e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #000000;\"><em>Last Updated: May 2026<br \/><\/em><\/span><br \/><span style=\"color: #000000;\">Thanam Industry Sdn. Bhd. (\u201cThanam Industry\u201d, \u201cwe\u201d, \u201cour\u201d, or \u201cus\u201d) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, mobile application, and related services.<\/span><\/p><p><span style=\"color: #000000;\">By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.<\/span><\/p><p><span style=\"color: #000000;\"><strong>1. Information We May Collect<\/strong><\/span><\/p><p><span style=\"color: #000000;\">We may collect and process the following information:<\/span><\/p><ul><li><span style=\"color: #000000;\">Full name<\/span><\/li><li><span style=\"color: #000000;\">Phone number<\/span><\/li><li><span style=\"color: #000000;\">Email address<\/span><\/li><li><span style=\"color: #000000;\">Enquiry, quotation, pickup, or service-related details submitted through forms, WhatsApp, phone calls, or related communication channels<\/span><\/li><li><span style=\"color: #000000;\">Pickup addresses and location details submitted through forms<\/span><\/li><li><span style=\"color: #000000;\">Photos or images that may be uploaded by users for quotation, pickup, or service assessment purposes<\/span><\/li><li><span style=\"color: #000000;\">App diagnostic and performance information<\/span><\/li><\/ul><div><span style=\"color: #000000;\">Information is collected only when provided by users through our website, mobile application, or related services.<br \/><span style=\"letter-spacing: -0.24px;\"><br \/><\/span><\/span><\/div><p><span style=\"color: #000000;\"><strong>2. How We Use Your Information<\/strong><\/span><\/p><p><span style=\"color: #000000;\">Your information may be used for the following purposes:<\/span><\/p><ul><li><span style=\"color: #000000;\">Responding to enquiries and customer requests<\/span><\/li><li><span style=\"color: #000000;\">Providing quotations and recycling-related services<\/span><\/li><li><span style=\"color: #000000;\">Reviewing uploaded photos and materials for quotation, pickup, destruction, or recycling-related service assessment<\/span><\/li><li><span style=\"color: #000000;\">Communicating regarding collections, purchases, or support<\/span><\/li><li><span style=\"color: #000000;\">Improving our website, mobile application, and customer experience<\/span><\/li><li><span style=\"color: #000000;\">Monitoring app stability, security, and performance<\/span><\/li><li><span style=\"color: #000000;\">Complying with applicable legal and regulatory requirements<\/span><\/li><\/ul><p><span style=\"color: #000000;\"><strong>3. Data Protection and Security<\/strong><\/span><\/p><p><span style=\"color: #000000;\">We implement reasonable administrative, technical, and security measures to protect your personal information against unauthorized access, disclosure, alteration, or misuse.<\/span><\/p><p><span style=\"color: #000000;\">All data transmitted through our website, mobile application, and related services\u00a0is secured using encrypted HTTPS connections.<\/span><\/p><p><span style=\"color: #000000;\">Photos or images uploaded by users may be used only for quotation, service assessment, pickup arrangements, or related customer support purposes.<\/span><\/p><p><span style=\"color: #000000;\">Thanam Industry does not access photos stored on a user\u2019s device without permission. Users may choose whether to upload images when submitting forms.<\/span><\/p><p><span style=\"color: #000000;\"><strong>4. Sharing of Information<\/strong><\/span><\/p><p><span style=\"color: #000000;\">Thanam Industry Sdn. Bhd. does not sell, rent, or trade users\u2019 personal information to third parties.<\/span><\/p><p><span style=\"color: #000000;\">Information may only be disclosed when required by law, to comply with legal obligations, or where necessary to provide requested services.<\/span><\/p><p><span style=\"color: #000000;\"><strong>5. Third-Party Services<\/strong><\/span><\/p><p><span style=\"color: #000000;\">Our website, mobile application, and related services\u00a0may integrate or link with third-party platforms and services, including:<\/span><\/p><ul><li><span style=\"color: #000000;\">WhatsApp<\/span><\/li><li><span style=\"color: #000000;\">Google Maps<\/span><\/li><li><span style=\"color: #000000;\">Social media platforms<\/span><\/li><\/ul><p><span style=\"color: #000000;\">These third-party services operate independently and are governed by their own privacy policies and terms.<\/span><\/p><p><span style=\"color: #000000;\"><strong>6. App Diagnostics and Analytics<\/strong><\/span><\/p><p><span style=\"color: #000000;\">Our mobile application may collect limited technical and diagnostic information, such as crash reports and app performance data, to help improve reliability, functionality, and user experience.<\/span><\/p><p><span style=\"color: #000000;\">Thanam Industry does not collect personal information for advertising or tracking purposes.<\/span><\/p><p><span style=\"color: #000000;\"><strong>7. Retention of Information<\/strong><\/span><\/p><p><span style=\"color: #000000;\">We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required under applicable laws and regulations.<\/span><\/p><p><span style=\"color: #000000;\"><strong>8. Children\u2019s Privacy<\/strong><\/span><\/p><p><span style=\"color: #000000;\">Our services are intended for general business and recycling-related purposes and are not directed toward children under the age of 18.<\/span><\/p><p><span style=\"color: #000000;\">We do not knowingly collect personal information from minors.<\/span><\/p><p><span style=\"color: #000000;\"><strong>9. Your Rights<\/strong><\/span><\/p><p><span style=\"color: #000000;\">You may contact us at any time to:<\/span><\/p><ul><li><span style=\"color: #000000;\">Request access to your personal information<\/span><\/li><li><span style=\"color: #000000;\">Correct inaccurate or outdated information<\/span><\/li><li><span style=\"color: #000000;\">Request deletion of your information where applicable<\/span><\/li><\/ul><p><span style=\"color: #000000;\">We will make reasonable efforts to respond in accordance with applicable laws.<\/span><\/p><p><span style=\"color: #000000;\"><strong>10. Changes to This Privacy Policy<\/strong><\/span><\/p><p><span style=\"color: #000000;\">Thanam Industry Sdn. Bhd. reserves the right to update or amend this Privacy Policy at any time.<\/span><\/p><p><span style=\"color: #000000;\">Any updates will be published on this page with the revised effective date.<\/span><\/p><p><span style=\"color: #000000;\"><strong>11. Contact Us<\/strong><\/span><\/p><p><span style=\"color: #000000;\">If you have any questions regarding this Privacy Policy or our data practices, please contact us:<\/span><\/p><p><span style=\"color: #000000;\"><strong>Thanam Industry Sdn. Bhd.<\/strong><\/span><br \/><span style=\"color: #000000;\"><strong>Malaysia<\/strong><\/span><\/p><p><span style=\"color: #000000;\"><strong>Email:<\/strong> <a style=\"color: #000000;\" href=\"mailto:enquiry@thanam.com.my\">enquiry@thanam.com.my<\/a><\/span><br \/><span style=\"color: #000000;\"><strong>Phone:<\/strong> <a style=\"color: #000000;\" href=\"tel:+60193155261\">+60 19-315 5261<\/a><\/span><\/p><p><span style=\"color: #000000;\"><strong>Website:<\/strong>\u00a0<a style=\"letter-spacing: -0.015em; color: #000000;\" href=\"https:\/\/thanam.com.my\/ms\/\" target=\"_blank\" rel=\"noopener\">https:\/\/thanam.com.my\/<\/a><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Last Updated: May 2026Thanam Industry Sdn. Bhd. (\u201cThanam Industry\u201d, \u201cwe\u201d, \u201cour\u201d, or \u201cus\u201d) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, mobile application, and related services. By using our services, you agree to the collection [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"class_list":["post-193060","page","type-page","status-publish","hentry"],"ams_acf":[],"_links":{"self":[{"href":"https:\/\/thanam.com.my\/ms\/wp-json\/wp\/v2\/pages\/193060","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thanam.com.my\/ms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thanam.com.my\/ms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thanam.com.my\/ms\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/thanam.com.my\/ms\/wp-json\/wp\/v2\/comments?post=193060"}],"version-history":[{"count":31,"href":"https:\/\/thanam.com.my\/ms\/wp-json\/wp\/v2\/pages\/193060\/revisions"}],"predecessor-version":[{"id":194246,"href":"https:\/\/thanam.com.my\/ms\/wp-json\/wp\/v2\/pages\/193060\/revisions\/194246"}],"wp:attachment":[{"href":"https:\/\/thanam.com.my\/ms\/wp-json\/wp\/v2\/media?parent=193060"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}